Terms of Service www.studia-wroclaw.pl

I. DEFINITIONS

Definitions used in these Terms and Conditions shall mean respectively, unless the context of their use clearly indicates otherwise:
a) Konsument– osoba fizyczna dokonująca z Usługodawcą czynności prawnej niezwiązanej bezpośrednio z jej działalnością gospodarczą lub zawodową. W przypadku Konsumentów mających poniżej 18. roku życia lub z innych przyczyn nieposiadających pełnej zdolności do czynności prawnych, poprzez zaakceptowanie Regulaminu, oświadczają, że posiadają zgodę opiekuna prawnego na korzystanie z Usług oraz, że przedłożą pisemną zgodę opiekuna prawnego na korzystanie z Usług, na żądanie Usługodawcy;
b) Konto– dostępna dla Użytkownika, po prawidłowym zarejestrowaniu się i/lub zalogowaniu (podaniu Loginu oraz hasła do Konta), część Serwisu, pozwalająca na korzystanie z Serwisu oraz nabywanie Usług i produktów oferowanych przez Serwis jak również na modyfikację danych osobowych i innych elementów związanych z korzystaniem z Serwisu lub świadczonych Usług;
c) Login - the individual and unique name of the User, which was given during User registration on the Website;
d) Visitor - an entity that visits the Website free of charge, using the Website's services in a limited manner appropriate for non-registered persons (not being Users);
(e) ODR Platform - an access point for Consumers seeking out-of-court dispute resolution established by Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on ODR in consumer disputes) of 2013-05-21 (Official Journal of the EU.L 2013 No. 165, p. 1);
f) Cookies - small textual information sent by a web server and stored on the website user's computer (usually on the hard disk). The default parameters of Cookies allow the information contained in them to be read only by the party that created them;
g) Platform or Service - the internet portal located at www.studia-wroclaw.pl and its sub-pages and sub-domains;
(h) Rules of Procedure - these Rules of Procedure;
i) Advertiser - a natural person, a legal person and an organisational unit without legal personality, who orders the Service Provider to place an advertisement of his/her own product or service on the Website on the basis of separate agreements;
(j) RODO - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 - on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (Official Journal of the EU L No. 119 p. 1);
k) Undergraduate Studies and Engineering Studies - educational services provided by the Service Provider on the basis of a programme of study offered by the Service Provider, including through the Service, in the form of undergraduate studies and engineering studies (undergraduate studies);
l) Master's degree programme - educational services provided by the Service Provider on the basis of a programme of study offered by the Service Provider, including through the Service, in the form of a master's degree programme (second degree programme);
m) Jednolite studia magisterskie – usługi edukacyjne świadczone przez Usługodawcę na podstawie programu nauki oferowanego przez Usługodawcę, w tym za pośrednictwem Serwisu, w formie jednolitych studiów magisterskich;
n) Studia podyplomowe – usługi edukacyjne świadczone przez Usługodawcę na podstawie programu nauki oferowanego przez Usługodawcę, w tym za pośrednictwem Serwisu, w formie studiów podyplomowych;
o) Umowa – umowa zawierana na odległość drogą elektroniczną (bez fizycznej obecności stron) za pośrednictwem Serwisu pomiędzy Usługodawcą i Użytkownikiem, której przedmiotem jest świadczenie przez Usługodawcę Usług oferowanych również w Serwisie; postanowienia Regulaminu stanowią treść Umowy;
p) Usługa – możliwość korzystania z Serwisu, świadczona przez Usługodawcę na rzecz Użytkowników i Odwiedzających zawierająca usługę cyfrową. W szczególności Usługami są Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie lub Studia podyplomowe, kursy, szkolenia, webinary prowadzone online lub udostępnione w Serwisie, materiały wideo udostępnione w Serwisie; w razie wątpliwości Usługodawca wyjaśnia, że Usługa świadczona przez Usługodawcę drogą elektroniczną w rozumieniu ustawy z dnia 18 lipca 2002 roku o świadczeniu usług drogą elektroniczną (Dz. U. z 2002 r. Nr 144, poz. 1204 ze zm.) nie wyczerpuje w pełni charakterystyki świadczonej przez Usługodawcę kompleksowej Usługi;
q) Usługodawca – Wyższa Szkoła Kształcenia Zawodowego (w Regulaminie także jako „WSKZ”), adres siedziby: plac Powstańców Śląskich 1, 53-329 Wrocław, NIP: 7952214640, REGON 651432712, wpisana do ewidencji uczelni niepublicznych prowadzonej przez ministra właściwego do spraw szkolnictwa wyższego i nauki pod numerem 208 założona 20 czerwca 2001 roku;
r) Użytkownik – podmiot, który dokonał prawidłowej rejestracji w Serwisie oraz posiada aktywne Konto.

II. GENERAL PROVISIONS

(1) These Regulations, in accordance with the content of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws 2002, No. 144, item 1204, as amended), specify in particular:
a) the rules of operation and use of the Website located at: www.studia-wroclaw.pl and its subpages and subdomains related to the provision of electronic services on the Website,
b) regulates the rights and obligations of the Service Provider, its Users and Visitors.
2. Przed skorzystaniem z Usług należy uważnie przeczytać poniższy Regulamin. Do korzystania z Serwisu wymagana jest akceptacja Regulaminu oraz potwierdzenie zapoznania się z Polityką ochrony prywatności oraz Polityką plików cookies. Każdy Użytkownik, Odwiedzający, który przystępuje do korzystania z Serwisu potwierdza, że zapoznał się z Regulaminem, przyjmuje do wiadomości oraz akceptuje niniejszy Regulamin i potwierdza, że zapoznał się z Polityką ochrony prywatnościoraz Polityką plików cookies, których treść dostępna jest również w Serwisie pod adresami odpowiednio: www.studia-wroclaw.pl/regulamin, www.studia-wroclaw.pl/polityka-ochrony-prywatnosci oraz www.studia-wroclaw.pl/polityka-plikow-cookies. Użytkownik zobowiązuje się do przestrzegania obowiązujących w Uczelni wewnętrznych aktów prawnych, w tym regulaminów i zarządzeń. Treść Regulaminów Studiów dostępna jest pod adresem:
https://studia-online.pl/podglad/regulaminstudiow.pdf, https://studia-online.pl/podglad/regulamin_studiow.pdf, https://studia-online.pl/podglad/regulamin-studiow.pdf,https://studia-online.pl/podglad/regulaminstudiowlicencjackich.pdf, https://studia-online.pl/podglad/regulamin_studiow_licencjackich.pdf, https://studia-online.pl/podglad/regulamin_studiow_inzynierskich.pdf, https://studia-online.pl/podglad/regulaminstudiowmagisterskich.pdf, https://studia-online.pl/podglad/regulamin_studiow_magisterskich.pdf, https://studia-online.pl/podglad/regulaminjednolitychstudiowmagisterskich.pdf, https://studia-online.pl/podglad/regulaminstudiowpodyplomowych.pdf, https://studia-online.pl/podglad/regulamin_studiow_podyplomowych.pdf, która w przypadku usług Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych będzie również dostępna na Koncie Użytkownika.
(3) The Service Provider shall, prior to registration on the Website, make these Terms and Conditions available to the Users, Visitors free of charge on an ICT system, which may be freely reproduced.
(4) The terms and conditions of these Terms and Conditions shall apply to the extent not expressly regulated otherwise in the contract concluded between the Service Provider and the User.
(5) The Service Provider may indicate the partners with the help of which it provides the Services, e.g. online payment operators, used by the User. The terms and conditions of these Terms and Conditions shall apply to the extent not expressly regulated otherwise in the contracts concluded between the User and the Service Provider's partners.
6. Wszelka korespondencja pisemna lub elektroniczna powinna być kierowana na następujące dane kontaktowe Usługodawcy: (i) tel. +48 71 711 99 92 (koszt połączenia: opłata jak za zwykłe połączenie telefoniczne, zgodnie z pakietem taryfowym dostawcy usług, z którego korzysta Użytkownik; (ii) mailowo, pod adresem e-mail: kontakt@studia-wroclaw.pl; (iii) listownie, na adres do korespondencji: Plac Powstańców Śląskich 1, 53-329 Wrocław. W celu zapewnienia optymalnej ciągłości obsługi, Usługodawca zastrzega możliwość realizacji kontaktu z innego numeru infolinii niż wskazanego w zdaniu poprzednim. Taka praktyka, ma na celu usprawnienie procesu komunikacji i zapewnienie kompleksowego wsparcia.
(7) The Service Provider is not responsible for the effects associated with the acquisition of additional skills through the Service.
(8) The place of performance of the Contract and provision of Services shall be deemed to be the Service Provider's registered office. The competent court for disputes arising from services provided by the Service Provider to Consumers shall be the court with jurisdiction over the Consumer's place of residence or the Service Provider's registered office.
(9) A working day shall be understood to refer to any day other than Saturdays and Sundays and other public holidays within the meaning of the Act of 18 January 1951 on public holidays (i.e. Journal of Laws 2020, item 1920).

III. KORZYSTANIE Z SERWISU

(1) The use of the Website by Visitors, Users is voluntary. Before registering and becoming a User, the Visitor will have access to information about the products offered by the Platform, the Services and their terms and conditions available on the Website. If the Visitor/User has any doubts or questions, the Visitor/User may obtain detailed information by emailing kontakt@studia-wroclaw.pl.
2 Answers to the most frequently asked questions can be posted in the "Frequently Asked Questions" section.
3. Dokonując rejestracji w Serwisie Użytkownik zobowiązuje się do podania swoich prawdziwych danych osobowych, a w przypadku zmiany, również ich aktualizacji oraz oświadcza, że zapoznał się z Polityką ochrony prywatnościoraz Polityką plików cookies. Usługodawca nie ponosi odpowiedzialności za przekazanie nieprawdziwych danych osobowych przez Użytkownika.
4. Do rozpoczęcia Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych wymagane jest posiadanie wykształcenia zgodnego z obowiązującymi przepisami prawa. Dokonując rejestracji w Serwisie na Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie lub Studia podyplomowe Użytkownik oświadcza, że posiada wymagane wykształcenie do podjęcia ww. studiów i zobligowany jest do dostarczenia za pośrednictwem Platformy dokumentów wymaganych do podjęcia Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych. W przypadku Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych Użytkownik zobowiązany jest również przedstawić ww. dokumenty w wersji oryginalnej do wglądu Usługodawcy na zasadach określonych w Regulaminie Studiów licencjackich i Studiów inżynierskich, Regulaminie Studiów magisterskich, Regulaminie Jednolitych studiów magisterskich lub Regulaminie Studiów podyplomowych. Do momentu pozytywnej weryfikacji dokumentów, o których mowa w niniejszym punkcie Użytkownik nie posiada statusu studenta lub słuchacza. W przypadku negatywnej weryfikacji przedstawionych dokumentów, o których mowa niniejszym punkcie, Umowa ulegnie rozwiązaniu. Usługodawca zastrzega sobie prawo do podjęcia w każdym czasie czynności mających na celu ustalenie wiarygodności przedstawionych dokumentów, w przypadku powzięcia przez Usługodawcę wątpliwości co do ich wiarygodności.
5. W przypadku, gdy dany kierunek Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych wymaga posiadania pełnej zdolności do czynności prawnych, prawa do korzystania z pełni praw publicznych i/lub złożenia oświadczenia, że stan zdrowia pozwala na aktywne uczestniczenie w zajęciach przewidzianych planem studiów i programem kształcenia, w tym realizowanie praktyk zawodowych (również w miejscach narażonych na działanie czynników szkodliwych, uciążliwych lub niebezpiecznych dla zdrowia) akceptując Regulamin potwierdza, że spełnia powyższe wymagania.
When the User registers on the Platform, a unique Login and password are created. The User shall be obliged to exercise due care in order to protect this data from misuse by third parties and, in particular, not to make it available to third parties. The user shall be solely liable for any damage caused as a result of disclosure of the aforementioned data.
7. Poprzez zrealizowanie procedury rejestracji Użytkownika w Serwisie, której skutkiem jest założenie Konta Użytkownik zapewnia i oświadcza, że zapoznał się z treścią Regulaminu, zaakceptował treść całego Regulaminu oraz zapoznał się z treścią Polityką ochrony prywatności oraz Polityką plików cookies udostępnionych na Platformie.
8. the Service Provider may temporarily suspend the User's Account in the case of the User's acting to the detriment of the Website or other Users, his violation of the law in force in the Republic of Poland or a gross violation of the provisions of these Regulations, as far as it is possible and expedient after having previously summoned the User to desist from violations immediately, no later than within the period specified in the summons.
9 The Service Provider may terminate a User Account if:
(a) the reasons for temporary suspension referred to in point 8 occur for a total of 30 days, after the User has been given notice to do so; or
b) in the event that the User expressly requests the Service Provider to cancel the Account.
(10) The Service Provider may also suspend or liquidate the Account if such a request is made by authorised authorities, in particular legal protection authorities (Police, Public Prosecutor's Office, President of the Office for Personal Data Protection and others) or courts.
11. liquidation of the Account in situations referred to in points 9 and 10 above does not result in the deletion of the User's personal data in a situation where the Service Provider processes personal data in accordance with the regulations, in particular if the Service Provider is entitled to assert claims related to the concluded Agreement, nevertheless the User loses the possibility to use the hitherto scope of Services on the Website assigned to the hitherto Account.
(12) The Service Provider shall notify the User of the temporary suspension of the User's Account or its liquidation by means of information sent by e-mail to the e-mail address indicated during registration or to the correspondence address indicated in the Account.
(13) If the possibility of posting comments on the Website is allowed, opinions on the Services may only be posted by Users who have concluded an Agreement. Opinions may only be posted after logging into the Account and via the Account assigned to the User. The Service Provider shall not be liable if the Account is made available by the User to a third party who would post such an opinion.
14. comments and opinions posted by the User concerning the Service Provider, regardless of the place and manner, may not violate the law in force in the Republic of Poland or grossly violate the provisions of these Regulations, as well as be vulgar, offensive, damaging to the personal interests of the Service Provider or others, misleading, have the character of advertising, come from persons other than those entitled to make comments.

IV. PROTECTION OF PERSONAL DATA

(1) The Service Provider shall ensure the protection of the Users' personal data and the data provided by them collected on the Website in a manner consistent with the RODO and the relevant legislation. Detailed information regarding the processing of Users' personal data is contained in the Privacy Policy and the Cookies Policy, available at the addresses indicated above. All questions and concerns related to personal data and its protection should be reported to the following e-mail address: kontakt@studia-wroclaw.pl.
(2) The personal data provided by the User will be used by the Administrator for the proper provision of the Service covered by the Agreement and for the purposes indicated in the Privacy Policy and the Regulations, in particular they may be made available to other entities cooperating with the Service Provider. The sharing will be carried out on the basis of the User's consent expressed as a willingness to use the offered service, including through the Service.
3 The Administrator advises the User to keep his/her personal data up to date and warns of the risks associated with omission.
(4) Personal data shall be provided by the User on a voluntary basis, with the proviso that failure to provide such data or the provision of false data may render the Service impossible.

V. SERVICE OBJECTIVES AND CONDITIONS, TECHNICAL REQUIREMENTS

(1) The Services provided by the Service Provider via the Website consist in particular in making all or part of the resources of the Website available to the Users, Visitors, electronically, as well as enabling the Users to use the Services under the terms of these Terms of Use.
2. Usługodawca prowadzi Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie i Studia podyplomowe w formie i w sposób zgodny z obowiązującymi przepisami prawa.
3 The Services may be provided for a fee or free of charge. A description of the available Services can be found on the Website.
4 Paid Services are only provided to Users after they have registered an Account on the Website. Paid Services provided by the Service Provider are:
(a) Undergraduate Studies and Engineering Studies;
(b) Master's degree;
(c) Single master's degree programmes;
d) Studia podyplomowe;
(e) courses, training;
(f) making video material available;
g) conducting online webinars and/or making them available on the Service and/or Account.
5 Free Services may be provided to Visitors and Users. The free services provided by the Service Provider are:
a) to enable the creation of an Account;
(b) enabling the conclusion of Contracts in accordance with the Terms and Conditions.
The Service Provider may also provide other services free of charge to Visitors and Users.
(6) The Agreement for the provision of services electronically in the scope of free services is concluded at the moment of creating an Account on the Website. The Agreement for the provision of services, including electronically in the scope of paid services, is concluded at the moment of receipt by the User of an e-mail confirming the conclusion of the Agreement, unless the Regulations state otherwise.
(7) In the case of persons who do not have full legal capacity on the date of commencement of the Paid Service, by accepting the Terms and Conditions they declare that they have the consent of their legal guardian to use the Services and that they will submit written consent of their legal guardian to use the Services upon request of the Service Provider.
8. Usługi płatne są wyraźnie oznaczone ze wskazaniem kosztów, jakie Użytkownik/Podmiot ubiegający się o dofinansowanie ponosi. W przypadku Usług płatnych Usługodawca może stosować, jednakże nie ma takiego obowiązku, wedle swojego uznania, zniżki, bonifikaty, upusty, itp. Opłaty pobierane od Użytkowników/Podmiotów ubiegających się o dofinansowanie przyjętych na pierwszy rok studiów począwszy od roku akademickiego 2023/2024, będą ulegały waloryzacji na zasadach określonych w art. 80 ust. 3 ustawy z dnia 20 lipca 2018 r. Prawo o szkolnictwie wyższym i nauce. Waloryzacja opłat, o których mowa w zdaniu powyżej, będzie dokonywana co roku i każdorazowo będzie obejmowała najbliższy rok akademicki i kolejne lata studiów. Niezależnie od powyższego, Użytkownik/Podmiot ubiegający się o dofinansowanie może zostać zobowiązany do poniesienia dodatkowych opłat w wysokości wynikającej z obowiązujących przepisów prawa, Regulaminu opłat dodatkowych lub informacji widniejącej na Koncie Użytkownika/Podmiotu ubiegającego się o dofinansowanie, po złożeniu przez niego wniosku w przedmiocie realizacji przez Usługodawcę dodatkowych czynności.
9 The method of payment shall depend on the type of Service provided and shall be indicated in each case on the Platform with the possibility of reading the method of payment before concluding the Contract.
(10) By submitting an offer to conclude an Agreement, the User or Visitor (in the case of free Services) confirms that he/she has read the description, terms and conditions and the Terms and Conditions and that he/she accepts all the provisions of these Terms and Conditions.
(11) In order to use the Website's functionalities and Services, it is necessary for the User to have a computer with access to the public Internet, an active e-mail account, an Internet resource browser enabling the display of websites (Internet browsers with cookies and JavaScript enabled/saved; browser versions - not older than 12 months) and to have an active Account on the Website.
(12) In the event of any non-compliance of the Services with the Terms and Conditions, the User or Visitor shall cooperate with the Service Provider to a reasonable extent to determine whether the non-compliance of the Services with the Terms and Conditions is due to the characteristics of the User's or Visitor's digital environment. In the event of non-compliance of the Services with the Regulations, the Consumer shall be entitled to the legal remedies provided for by the common law.
12a. Do korzystania z Platformy studia online w zakresie przeglądania materiałów dydaktycznych, w tym nagrań wykładów, plików PDF oraz innych treści udostępnianych asynchronicznie, niezbędne jest:
– urządzenie (komputer, laptop, tablet lub smartfon) ze stabilnym dostępem do sieci Internet o przepustowości nie mniejszej niż 10 Mb/s,
– aktualna wersja przeglądarki internetowej z włączoną obsługą JavaScript i plików cookies,
– oprogramowanie umożliwiające odczyt plików w formacie PDF oraz odtwarzanie treści audio i wideo, w tym plików w formacie MP3,
– ekran o rozdzielczości nie mniejszej niż 1280×720 pikseli, przy czym zalecana jest rozdzielczość nie mniejsza niż 1366×768 pikseli.
12b. Zajęcia realizowane w czasie rzeczywistym (zajęcia synchroniczne) prowadzone są za pośrednictwem wskazanego przez Usługodawcę narzędzia do prowadzenia zajęć w czasie rzeczywistym (dalej: „Narzędzie do zajęć synchronicznych”). Udział w takich zajęciach wymaga dodatkowo:
– urządzenia wyposażonego w sprawną kamerę internetową, sprawny mikrofon oraz słuchawki lub głośniki,
– procesora co najmniej dwurdzeniowego o taktowaniu 2 GHz oraz co najmniej 4 GB pamięci RAM, przy czym zalecany jest procesor czterordzeniowy i co najmniej 8 GB pamięci RAM,
– stabilnego łącza internetowego o przepustowości nie mniejszej niż 10 Mb/s, przy czym zaleca się korzystanie z połączenia Wi-Fi lub Ethernet,
– aktualnej wersji przeglądarki internetowej wspieranej przez Narzędzie do zajęć synchronicznych, z włączoną obsługą JavaScript i plików cookies oraz umożliwiającej dostęp do kamery i mikrofonu.
Jeżeli charakter zajęć, sposób weryfikacji obecności, aktywności lub osiągnięcia efektów uczenia się tego wymaga, Użytkownik/Podmiot ubiegający się o dofinansowanie zobowiązany jest zapewnić możliwość korzystania z kamery i mikrofonu przez cały czas trwania zajęć.
12c. Egzaminy przeprowadzane w formie zdalnej realizowane są za pośrednictwem wskazanego przez Usługodawcę narzędzia do przeprowadzania egzaminów w formie zdalnej (dalej: „Narzędzie egzaminacyjne”), dostępnego w wersji instalowanej na komputerze lub w wersji przeglądarkowej. Udział w egzaminie wymaga:
– urządzenia spełniającego minimalne wymagania Narzędzia egzaminacyjnego, tj. procesora co najmniej dwurdzeniowego o taktowaniu 2 GHz, co najmniej 4 GB pamięci RAM oraz ekranu o rozdzielczości nie mniejszej niż 1280×720 pikseli,
– w przypadku korzystania z wersji przeglądarkowej — aktualnej wersji przeglądarki internetowej wspieranej przez Narzędzie egzaminacyjne, z włączoną obsługą wymaganych przez to narzędzie plików cookies,
– sprawnej kamery internetowej oraz mikrofonu,
– stabilnego łącza internetowego o przepustowości nie mniejszej niż 10 Mb/s.
W trakcie egzaminu korzystanie z kamery i mikrofonu jest obowiązkowe przez cały czas jego trwania, chyba że osoba przeprowadzająca egzamin postanowi inaczej.
12d. Zapewnienie urządzenia, dostępu do Internetu, oprogramowania oraz konfiguracji technicznej zgodnych z wymaganiami określonymi w ust. 12a–11c powyżej należy do Użytkownika/Podmiotu ubiegającego się o dofinansowanie. Problemy wynikające z niewystarczających parametrów urządzenia lub łącza internetowego, nieprawidłowej konfiguracji sprzętu, zablokowania dostępu do kamery lub mikrofonu albo korzystania z nieaktualnego lub niewspieranego oprogramowania mogą ograniczać możliwość prawidłowego korzystania z Serwisu lub udziału w zajęciach bądź egzaminach. Wybór Narzędzia do zajęć synchronicznych oraz Narzędzia egzaminacyjnego należy do Usługodawcy, przy czym zmiana wykorzystywanego narzędzia nie stanowi zmiany niniejszego Regulaminu, o ile spełnione są wymagania techniczne określone w ust. 12a–12c powyżej.

(13) The costs of Internet access shall be borne by the User or Visitor (in the case of free Services), also in the case of use of the Internet by mobile phone. The aforementioned users of the Services should familiarise themselves with the transfer (Internet connection) rates applied by the telecommunications operators.
14 The Service Provider uses cookies to collect information related to the use of the Website by the User or Visitor (in the case of free Services). For detailed information on the use of cookies, please refer to the Cookie Policy.
15. use of the Website for the purpose of using paid Services is possible after Registration. The procedure for Registration and Account activation is described in Chapter VI of the Terms and Conditions.
(16) By accepting the Terms and Conditions, the User agrees to conclude the Agreement by means of distance communication, i.e. e-mail or electronic order form, and requests the commencement (agrees to perform) of the provision of the Services before the expiry of the deadline for withdrawal from the Agreement being aware and accepting that he/she thereby forfeits the right to withdraw from the Agreement in the event of performance of the Services by the Service Provider. At the same time, the User declares that he/she is aware that in such a case he/she will be obliged to pay the amount for the services performed by the Service Provider for his/her benefit.
(17) The Service Provider may operate a newsletter service, by means of which it enables Users to familiarise themselves with the news and current offer of the Website after they have expressly consented to the sending of commercial information by electronic means. The use of the newsletter service is voluntary.
18 The Service Provider shall not be responsible for the granting and renewal of rights regulated by applicable law.

VI. REGISTRATION

(1) In order to place an order for the provision of paid Services, including electronically via the Website, you must register on the Website and then enter your personal data via the appropriate tab. Registration is free of charge.
2. Rejestracja w Serwisie następuje przed złożeniem pierwszego zamówienia na płatne Usługi i polega na wypełnieniu właściwego formularza rejestracyjnego dostępnego na Platformie. Wypełnienie ww. formularza jest niezbędne do otrzymania indywidualnej nazwy Użytkownika (Loginu) i hasła do Konta, które umożliwią Użytkownikowi dostęp do płatnej zawartości Serwisu, w tym do Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich i/lub Studiów podyplomowych.
(3) During registration, Users provide their data and information necessary to set up an Account, in particular:
(a) name,
(b) name,
(c) PESEL,
d) e-mail address (confirming that this is the e-mail belonging to him/her, to which a set of data will be sent to enable the Services to be performed),
e) numer telefonu,
f) NIP – w przypadku, gdy Użytkownik prowadzi własną działalność gospodarczą.
The user is obliged to fill in all fields marked as mandatory on the registration form. Failure to complete fields marked as mandatory may prevent the registration process from being successfully completed.
(5) The data provided in the registration form must relate to the User who will use the Service and must be truthful.
6 A correctly completed registration form and the Terms and Conditions accepted by the User are saved in the Service database.
7 The correctly filled in registration form and the Terms and Conditions accepted by the User constitute the basis for the functioning of the Account.
(8) Upon completion of the registration process, the User is provided with a password and login to the Service account.
(9) The User accepts the necessity of having a valid, active e-mail address. This address is provided directly upon Registration. The User is obliged to monitor the e-mail address provided on an ongoing basis and, if it changes, to inform the Service Provider immediately.
(10) The e-mail address is linked to the Account, is a necessary form of identification of the User vis-à-vis the Service Provider and will be used for all correspondence related to the provision of the Services.

VII. STUDIA LICENCJACKIE, STUDIA INŻYNIERSKIE, STUDIA MAGISTERSKIE, JEDNOLITE STUDIA MAGISTERSKIE I STUDIA PODYPLOMOWE

1. Usługodawca prowadzi Studia licencjackie i/lub Studia inżynierskie i/lub Studia magisterskie i/lub Jednolite studia magisterskie i/lub Studia podyplomowe. Po zakończeniu toku nauczania Usługodawca wydaje Użytkownikom dyplomy ukończenia Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich lub Jednolitych studiów magisterskich lub świadectwo ukończenia Studiów podyplomowych.
2. WSKZ jest administratorem Serwisu. WSKZ może umożliwić świadczenie Usług również innym podmiotom niebędącym Konsumentem prowadzącym m.in. Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie, Studia podyplomowe, kursy, szkolenia lub praktyki. WSKZ nie jest stroną takich umów, a zawarcie umowy z podmiotem trzecim odbywać się będzie na zasadach każdorazowo zaakceptowanych przez Użytkownika.
3. Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie i Studia podyplomowe są Usługą płatną.
4. Zamówienie Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych wymaga zarejestrowania się w Serwisie zgodnie z zasadami określonymi w Regulaminie. Poprzez złożenie zamówienia, Użytkownik składa ofertę zawarcia umowy.
4a. The service provider may limit the possibility of running several courses in parallel with a view to ensuring the quality of education.
5. Usługodawca zastrzega sobie prawo odwołania naboru na Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie lub Studia podyplomowe lub zaprzestania ich realizacji z zachowaniem jednak obowiązku zwrotu opłaty za zakupioną Usługę, na konto wskazane przez Użytkownika w wiadomości mailowej kontakt@studia-wroclaw.pl, z zastrzeżeniem postanowień Regulaminu.
6. Użytkownik wybiera Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie lub Studia podyplomowe i dokonuje płatności zgodnej z ceną za Usługę określoną w Serwisie w chwili dokonania rejestracji na studia. Cena Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich i Studiów podyplomowych może być zróżnicowana w zależności od wybranego wariantu płatności (płatność jednorazowa, semestralna lub czesne). Cena wskazywana jest przy składaniu zamówienia. Przy wyborze Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich i Studiów podyplomowych w wariancie płatności semestralnej lub płatności za czesne płatność powinna nastąpić we wskazanych w harmonogramie terminach płatności. Przedmiotowy harmonogram udostępniany jest po zalogowaniu na indywidualnym Koncie Użytkownika. Wybór wariantu płatności semestralnej lub płatności za czesne za Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie lub Studia podyplomowe nie oznacza podziału Umowy na niezależne części. Za każdy dzień opóźnienia w ww. płatnościach Usługodawca może żądać od Użytkownika odsetek ustawowych. W przypadku powstania nadpłaty podlega ona zaliczeniu na poczet przyszłych płatności o ile wpłacający tj. Użytkownik nie zażąda jej zwrotu.
(7) The User shall, within the framework of the selected Bachelor's Degree or Engineering Degree programme, make a selection of the basic specialisation offered by the Service Provider no later than three months after the beginning of the third semester of study. The implementation of the subjects within the selected core specialisation will start at the beginning of the fourth semester of study. If the User misses the deadline for choosing a core specialisation, the Service Provider reserves the right to assign the User a specialisation of his/her own choice. The User will be informed of this choice by the Service Provider. Once a basic specialty has been selected as described above, the User is not entitled to change it.
(8) As part of the selected Master's degree programme, the User is required to select a core specialisation offered by the Service Provider no later than two weeks after the start of the first semester of study. The implementation of the subjects within the selected basic specialisation will start at the beginning of the second semester of study. If the User misses the deadline for selection of the core specialisation, the Service Provider reserves the right to assign the User a specialisation of his/her own choice. The User will be informed of the above selection by the Service Provider. Once a basic specialty has been selected as described above, the User is not entitled to change it.
(9) Within the selected course of the Unified Master's degree programme, the User is obliged to select a core specialisation offered by the Service Provider within three months of the beginning of the second semester of study. The implementation of the subjects within the selected basic specialisation will start at the beginning of the third semester of study. If the User misses the deadline for selecting a core specialisation, the Service Provider reserves the right to assign a specialisation of its own choice to the User. The User will be informed of the above selection by the Service Provider. Once a basic specialty has been selected as described above, the User is not entitled to change it.
9a. In the event that the number of Users who have signed up for a basic specialisation proves to be insufficient to launch it, the specialisation in question may not be launched. In that case - if the basic specialty is not launched - the User will select another available basic specialty. If the User does not select a basic speciality, the Service Provider reserves the right to assign a speciality of the User's choice.
In order to carry out the admission procedure, candidates for Bachelor's Studies, Engineering Studies, Master's Studies or Unified Master's Studies may be charged an enrolment fee by the Service Provider, which consists of: an enrolment fee and an administration fee. The amount of the fees is visible when placing an order. The Service Provider reserves the right to change the amount of the administrative fee (the provision does not apply to ordered Services during their implementation).
10a. Tytułem przeprowadzenia postępowania kwalifikacyjnego od kandydatów na Studia podyplomowe, może być pobierana przez Usługodawcę opłata wpisowa. Wysokość opłaty wpisowej jest widoczna przy składaniu zamówienia. Usługodawca zastrzega sobie prawo do wprowadzania zmian w wysokości opłaty wpisowej (zapis nie dotyczy zamówionych Usług w trakcie ich realizacji).
(11) The enrolment fee referred to in point 10 consists of, inter alia, administrative services related to the documentation to be sent, ensuring efficient service of candidates for studies, including via a helpline, setting up an individual student account, implementation and maintenance of IT systems, analysis of the need for adequate teaching and administrative staff, as well as technical infrastructure adapted, inter alia, to the number of potential students, analysis of applications submitted by candidates for studies, including, inter alia, for individual organisation of studies, and consideration of the said applications by the University authorities.
(12) The User has the right to cancel his/her order, which he/she may exercise until the order is confirmed by the Service, at which point the Contract is concluded. The cancellation of the order is carried out via the Service, by email to kontakt@studia-wroclaw.pl.
13. Przy wyborze wariantu Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych z wariantem płatności semestralnej lub płatności za czesne szczegóły dotyczące ceny zawarte są w opisach każdego z kierunków Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych oraz w udostępnionym na Koncie Użytkownika harmonogramie. W takim wypadku płatność za Studia licencjackie, Studia inżynierskie, Studia magisterskie, Jednolite studia magisterskie lub Studia podyplomowe winna nastąpić zgodnie z harmonogramem.
14 The User's Account shows the status of payment for the Service, updated each time the Service Provider's account is credited.
15 The Contract is concluded as soon as the User receives the message confirming the conclusion of the Contract.
(16) The Provider's priority is to provide the highest quality education. The Service Provider shall ensure the highest quality of education in particular by using an education quality assurance system.
The grading scale for the diploma thesis (insofar as its writing is provided for in the programme of the studies concerned) is as follows: very good (5), good plus (4.5), good (4), sufficient plus (3.5), sufficient (3), failing (2).
(18) The user is obliged to diligently repeat the material taught to him/her on his/her own.
(19) A new training standard in accordance with the Regulation of the Minister of Science and Higher Education of 25 July 2019 on the standard of education preparing for the teaching profession (Journal of Laws of 2019, item 1450, as amended) shall apply to education preparing for the teaching profession. In the event that the aforementioned regulation is amended/repealed, the training will take place in accordance with its amended content or another general legal act regulating training standards.
20 To complete a Bachelor's Degree or an Engineering Degree:
a) uzyskanie efektów uczenia się określonych w programie studiów, którym przypisano co najmniej 180 punktów ECTS – w przypadku Studiów licencjackich, a 210 punktów ECTS – w przypadku Studiów inżynierskich;
(b) the minimum attendance required by the Regulations for Undergraduate Studies and Engineering Studies;
(c) to take the diploma examination, in the form provided for in the study programme;
(d) a satisfactory assessment of the thesis, insofar as provided for in the study programme.
21 The prerequisite for the completion of the Master's Degree is:
(a) the achievement of the learning outcomes specified in the programme of study, which have been allocated at least 90 ECTS credits;
(b) the minimum attendance required by the MA Regulations;
(c) taking the diploma examination;
(d) a positive assessment of the thesis.
22. the prerequisite for completion of the Single Master's degree programme is:
(a) the achievement of the learning outcomes specified in the programme of study, which have been allocated at least 300 ECTS credits - in the case of a single master's degree programme lasting 9 or 10 semesters;
b) the achievement of the learning outcomes specified in the programme of study, which have been allocated at least 360 ECTS credits - in the case of a single master's degree programme lasting 11 or 12 semesters;
(c) the minimum attendance required by the Regulations of the Unified Master's Degree Programme;
(d) taking the diploma examination;
(e) a positive assessment of the thesis.
23. Warunkiem ukończenia Studiów podyplomowych jest:
(a) the achievement of the learning outcomes specified in the programme of study, to which at least 30 ECTS credits have been attributed;
(b) minimum attendance to be set by the authorities of the Service Provider;
c) uzyskanie pozytywnego wyniku z egzaminu końcowego i/lub pozytywna ocena pracy dyplomowej.
(24) The Service Provider shall issue a diploma of completion of a Bachelor's Degree, Engineering Degree, Master's Degree or Uniform Master's Degree to a User who has completed a Bachelor's Degree, Engineering Degree, Master's Degree or Uniform Master's Degree in a specific field and profile confirming higher education and a Bachelor's, Engineer's or Master's degree confirming higher education at that level. Within 30 days from the date of graduation, the Service Provider shall issue a diploma of completion of the Bachelor's Degree, Engineering Degree, Master's Degree or Uniform Master's Degree together with a supplement to the diploma and 2 copies thereof, including, at the written request of the graduate, a copy thereof in a foreign language.
25 The service provider is not responsible for the actions and omissions of courier companies and postal operators.
(26) Documentation of completion of Bachelor's Studies, Engineering Studies, Master's Studies or Unified Master's Studies shall be forwarded via courier companies or postal operators. The Service Provider reserves the right to oblige the User to pay a fee for the re-sending of the Bachelor's Degree, Engineering Degree, Master's Degree or Uniform Master's Degree completion documentation via courier company or postal operator in the event of an unsuccessful attempt to deliver the aforementioned documents to the address indicated by the User and to return the documents back to the Service Provider.
(27) In order to issue the relevant documents on the completion of Bachelor's Studies, Engineering Studies, Master's Studies or Unified Master's Studies (e.g. the relevant diploma), the Service Provider may request the information necessary for their issuance, in particular where this is provided for by applicable law.
(28) In the event that the documentation confirming the completion of Bachelor's Studies, Engineering Studies, Master's Studies or Uniform Master's Studies requires rectification due to the User's fault (as a result of incorrect input of personal data by the User, on the basis of which a given document is generated), the Service Provider shall prepare and send the corrected document to the address indicated by the User for an additional fee. The User will be obliged to pay a fee of PLN 50.00 to the Service Provider for this, with the proviso that this fee includes the preparation and sending of one copy of the modified document by the Service Provider. The preparation and sending of the corrected document(s) to the User is subject to prior delivery by the User to the Service Provider of the previous documentation containing incorrect data and payment of the fee referred to above.
(29) Each User declares that he/she is aware of the provisions of the applicable law governing the need for relevant qualifications and the conditions enabling him/her to undertake Bachelor's Studies, Engineering Studies, Master's Studies or Unified Master's Studies in the field of study of his/her choice, including in particular those arising from the Act of 20 July 2018 Law on Higher Education and Science (Journal of Laws of 2018. item 1668 as amended) and (if applicable) from the Regulation of the Minister of Science and Higher Education of 25 July 2019 on the standard of education preparing for the teaching profession (Journal of Laws of 2019, item 1450 as amended), the Regulation of the Minister of Education and Science of 14 September 2023 on detailed qualifications required of teachers (Journal of Laws of 2023, item 2102), and declares that he or she has the above qualifications and meets the above conditions. Each User also declares that he/she is aware of the fact that courses of study of a qualifying nature offer the possibility of obtaining qualifications within the meaning of the relevant legal regulations once the User meets the conditions specified therein. If the User does not meet these conditions, the studies are of a competence-based nature and enable the User to increase his or her existing knowledge, skills and competitiveness on the labour market.
(30) The service provider reserves the right to make changes to course programmes during the academic year in cases arising from generally applicable law.
31 The Service Provider reserves the right to set a maximum deadline in the study programme for the User to submit documents confirming the completion of internships for the selected courses of Bachelor's Studies, Engineering Studies, Master's Studies and Single Master's Studies.
(32) As part of the Service, the Service Provider may enable the organisation and delivery of, inter alia, courses, training or apprenticeships to other entities by making, inter alia, courses, training or apprenticeships available in the User Account.
33. W przypadku rezygnacji przez Użytkownika ze Studiów licencjackich, Studiów inżynierskich, Studiów magisterskich, Jednolitych studiów magisterskich lub Studiów podyplomowych, na zasadach i w sposób określony w odpowiednich regulaminach (tj. Regulaminie Studiów licencjackich i Studiów inżynierskich, Regulaminie Studiów magisterskich, Regulaminie Jednolitych studiów magisterskich lub Regulaminie Studiów podyplomowych), która nastąpiła po rozpoczęciu świadczenia Usług przez Usługodawcę, wszelkie naliczone opłaty są zgodne z zasadą proporcjonalności i dotyczą okresu świadczenia Usług do dnia złożenia rezygnacji.

VIII. PAYMENT FOR SERVICES

The price of the individual Services can be found on the Website. The amounts indicated are gross amounts.
(2) The Service Provider reserves the right to change the prices of individual Services and products posted on the Website, with the proviso that the change will not apply to Services and products already purchased.
(3) Settlement of transactions for electronically provided services shall be carried out through PayPro S.A. in accordance with its regulations made available by PayPro S.A. during the transaction on the payment platform.
The operator of the payment cards is PayPro S.A. Clearing Agent, ul. Pastelowa 8, 60-198 Poznań, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Economic Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.

IX. LIABILITY OF THE PARTIES, TECHNICAL INTERRUPTIONS, PROHIBITED CONTENT

(1) The Service Provider declares that all materials and information comprising the Service are obtained and edited with due diligence to ensure the reliability, timeliness and completeness of the Service provided.
1a. The Service Provider declares that it will provide the Service to the Consumer via the Account immediately after the conclusion of the Agreement, unless a different time of commencement of the Service results from generally applicable law, including in particular the date of commencement of the academic year.
(2) In the process of selection of materials for the implementation of the Service, the Service Provider shall use its own materials and those obtained, pursuant to the applicable legislation, from external entities. The Service Provider is entitled to all economic copyrights to all works within the Service, including but not limited to educational materials.
(3) Any copying, distribution and sharing of the content of the Service, including through the Account without the prior written consent of the Service Provider is prohibited.
(4) The name of the Service, its concept, graphic design, software, collected materials and databases are protected by law. The User shall not have the right to commercially exploit, sell, resell or in any other way transfer, copy, distribute or promote the content made available as part of the Service, including through the Account. You shall also not have the right to use the provided content in a way that requires a licence for public use (reproduction).
(5) You are solely responsible for the nature and content of the content you post in your Account and for your participation in activities under the Services provided. The Service Provider shall not be liable in any way for the content, subject to Article 14 of the Act on Provision of Electronic Services. It is forbidden for the User to post content that violates the provisions of generally applicable law, including, in particular, the provisions concerning the protection of copyright, personal rights, criminal law.
The Service Provider is not liable for the actions and omissions of Visitors, Users, in particular for infringement of personal rights, trademarks or copyrights of third parties.
If the User becomes aware of any content posted on the Site that violates these Terms of Use or generally applicable laws, he/she should communicate it to the Service Provider by e-mail to the following address: kontakt@studia-wroclaw.pl.
(8) Unless otherwise expressly agreed, the User shall not be entitled to any remuneration for posting content on the Website.
(9) The Service Provider reserves the right to prevent access to those contents which, based on reports from third parties or the relevant authorities, are found to be unlawful or to be associated with unlawful activity.
10. each User, Visitor undertakes to comply with the law, including in particular:
(a) data protection legislation,
(b) provisions on the protection of personal rights,
c) copyright and related rights legislation, including economic copyright and moral rights,
(d) industrial property rights legislation,
(e) criminal law, misdemeanour law or other offences regulated by applicable legislation,
f) the provisions of the law governing the provision of services by electronic means, in particular the sending of unsolicited commercial information or so-called spam, and undertakes not to use any techniques or devices interfering with the operation of the Site's IT infrastructure or aimed at breaking the Site's security, not to interfere with the databases available on the Site, not to undertake any other actions which are unlawful or inconsistent with the purpose of the Site, in particular those resulting in damage to the Service Provider or other entities using the Site, in particular Users, Visitors and Advertisers.
(11) The use of the Website and participation in activities within the scope of the Services provided does not result in the acquisition by the User/Visitor of any rights on intangible property to the works contained therein. Users and Visitors may use these works only to the extent permitted by the Act on Copyright and Related Rights.
(12) The User agrees not to create accounts, groups on websites, including social media, which may suggest in an unauthorised manner that this is an account, group of which the Service Provider is the administrator. The suggestion that the Service Provider is the administrator of the aforementioned account, group shall be understood in particular (although not exclusively) as the use of the Service Provider's logo and name (including the abbreviated name), the posting of materials the rights to which belong to the Service Provider, advertising slogans, etc.
(13) The Service Provider declares that the Service Provider may assert the claims foreseen by the applicable legal provisions against the infringers, including in particular compensation for damages in the form of both actual damage to property (damnum emergens) and lost profits (lucrum cessans) or compensation for damages.
(14) The Service Provider undertakes to use due diligence to provide the Service continuously and uninterruptedly, subject to the need to carry out the required maintenance work or for reasons of force majeure.
15 The Service Provider undertakes to inform Users of planned technical interruptions, which are necessary due to technical considerations, and which result, among other things, from the specific nature of the operation of the Platform via the Internet.
16 The Service Provider reserves the right to briefly interrupt the operation of the Website in the event of planned, ongoing operation and maintenance of the server and the Website software.
17. Szczegółowe wymagania dotyczące korzystania z Serwisu oraz udziału w zajęciach i egzaminach realizowanych w czasie rzeczywistym określone są w rozdziale V pkt 12a-12c Regulaminu.

X. POSTĘPOWANIE REKLAMACYJNE I ZASTRZEŻENIA / POZASĄDOWE SPOSOBY ROZPATRYWANIA REKLAMACJI PRZEZ KONSUMENTA

(1) The Service Provider shall be liable for the correct performance of the Service and vis-à-vis the Consumer for the conformity of the delivered Service with the content of the Contract. The regulation of this liability is contained in particular in the provisions of the Act of 23 April 1964. - Civil Code (Journal of Laws of 1964, No. 16, item 93 as amended), the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204 as amended), the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827 as amended).
1a. The notion of Services, as regards Services provided to the Consumer, also includes digital services within the meaning of the aforementioned Act of 30 May 2014 on Consumer Rights, which allows the Consumer to a) produce, process, store or access data in digital form, b) share data in digital form that has been uploaded or produced by the Consumer or other users of this service, c) other forms of interaction through data in digital form (in the Terms and Conditions as: "Digital Services"). The Digital Services are related to the technical operation of the Service consisting, among other things, of enabling the Service Provider to make material available through the Service.
(2) Every User shall have the right to lodge a complaint about the Services excluding Digital Services, in particular on matters relating to the performance of the Services, the fees for the Services or the amount of Services purchased.
2a. Any User who is a Consumer shall have the right to lodge a complaint with the Service Provider in the event of non-compliance of the Digital Service with the Contract within the meaning of the Consumer Rights Act. The Digital Service is in conformity with the Contract if, in particular, their:
(a) description, type, quantity, quality, completeness, functionality, compatibility, interoperability and availability of technical support and updates;
(b) suitability for the specific purpose for which they are needed by the Consumer, which the Consumer has notified the Service Provider at the latest at the time of conclusion of the Contract and which the Service Provider has accepted.
2b. If the Digital Service is not in conformity with the Contract, the Consumer may request that it be brought into conformity with the Contract. The Service Provider may refuse to bring the Digital Service into conformity with the Contract if bringing the Digital Service into conformity with the Contract is impossible or would require excessive costs for the Service Provider. In assessing the excessive cost to the Service Provider, all circumstances of the case shall be taken into account, in particular the significance of the non-conformity of the Digital Service with the Contract and the value of the Digital Service conforming to the Contract.
2c. The Service Provider shall bring the Digital Service into conformity with the Contract within a reasonable time from the moment the Service Provider is informed by the Consumer of the lack of conformity with the Contract and without undue inconvenience for the Consumer, taking into account their nature and the purpose for which they are used. The costs of bringing the Digital Service into conformity with the Contract shall be borne by the Service Provider.
2d. Jeżeli Usługi Cyfrowe są niezgodne z Umową, Konsument oraz przedsiębiorca na prawach konsumenta, o którym mowa w art. 7aa ust. 1 ustawy z dnia 30 maja 2014 r. o prawach konsumenta może złożyć oświadczenie o obniżeniu ceny albo odstąpieniu od Umowy na zasadach określonych ustawą o prawach konsumenta.
(3) Complaints, including those relating to Digital Services, the recognition of which is taken over by the Service Provider, should be submitted electronically to the e-mail address kontakt@studia-wroclaw.pl from the e-mail address indicated in the process of registration of the User's Account on the Platform or by letter to the address of the Service Provider. The complaint submission should contain the data of the person submitting the complaint and a description of the reported objections.
4 The Service Provider will consider the complaint within up to 14 days of receipt.
(5) In the event that it is necessary for the Service Provider to obtain additional information in order to respond to the User's complaint, the User shall be requested by the Service Provider to provide such information. Making the request referred to in the first sentence to a User who is a Consumer shall not affect the running of the time limit referred to in clause 4 above; the complaint shall also be considered in the absence of a response from the User.
(6) The Service Provider reserves the right to extend the time limit for complaints if the investigation of the complaint requires special knowledge or encounters obstacles, the causes of which are beyond the Service Provider's control, with the prior consent of the complainant given within the time limit referred to in section 4 above.
7 The response to the complaint shall be sent to the User at the User's e-mail address indicated in his/her Account or by post.
(8) In the event of a justified complaint, the User shall be entitled to claims under the Consumer Rights Act.
(9) Irrespective of the possibility of bringing an action before a common court of law, the User has the possibility to use, among other things, the following out-of-court ways of dealing with complaints and claims:
a) a request for resolution of a dispute arising from a concluded agreement addressed to a permanent amicable consumer court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Dz.U. 2001 No. 4 item 25 as amended), permanent amicable consumer courts operate at voivodship inspectorates of the Trade Inspection and at their local branches. The list of permanent amicable consumer courts is available on the website of the Office of Competition and Consumer Protection: www.uokik.gov.pl/wazne_adresy.php;
b) an application for initiating mediation proceedings, referred to in Article 36 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws 2001, No. 4, item 25 as amended), addressed to the voivodeship inspector of the Trade Inspection.
(10) The User may contact the municipal (district) consumer ombudsman to obtain free legal advice or information on any type of dispute with the Service Provider - irrespective of the location of the Service Provider.
(11) The User may contact social organisations (consumer organisations) whose statutory tasks include consumer protection in order to obtain free legal advice or information on matters concerning any type of dispute with the seller - regardless of the place of establishment of the Service Provider.
12 The User may use the ODR Platform, located at: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&reload=false.
(13) The use of out-of-court complaint and redress procedures is voluntary and may take place if both parties to the dispute agree to it.
(14) If the parties fail to reach an amicable agreement, the common court in Poland shall have jurisdiction to settle any dispute.

XI. WITHDRAWAL FROM THE CONTRACT

(1) Subject to the provisions of the Terms and Conditions, the User may withdraw from the Agreement concluded with the Service Provider without giving reasons by submitting an appropriate declaration in writing to the Service Provider's address or by e-mail to kontakt@studia-wroclaw.pl within fourteen days from the conclusion of the Agreement. Sending the declaration before its expiry is sufficient to meet this deadline.
(2) The User may withdraw from the Contract by submitting a declaration of withdrawal to the Service Provider. The declaration may be made on the form, the template of which is attached as Appendix 1 to the Terms and Conditions. The use of the form is not obligatory - the User may also make a declaration of withdrawal from the Contract without using it.
(3) If the User has requested the commencement of the performance of the Services before the expiry of the withdrawal period, being aware that he/she will lose the right to withdraw from the Contract and the Service Provider has performed the Services, the User is obliged to pay the amount for any services performed by the Service Provider which the Consumer has used up to the moment he/she has informed the Service Provider in the manner referred to in point 1 above of his/her withdrawal from the Contract.
(4) The User has the right to terminate the contract for free services at any time by sending a request to the Service Provider to delete his/her Account. The User who is a Consumer shall have the right to withdraw from the Contract under the principles indicated in items. 1, 2 above.
(5) The User shall have the right to withdraw from the Agreement in the event of the Service Provider's failure to provide the Digital Services in accordance with the Terms and Conditions after having requested the Service Provider to provide them. If the Service Provider fails to deliver the Digital Service immediately or within an additional period of time expressly agreed by the parties, the User who is a Consumer may withdraw from the Contract under the terms of the Consumer Rights Act.
(6) The Service Provider shall only be obliged to reimburse the price for the part corresponding to the Digital Service that is not in conformity with the Contract and the Digital Service, the obligation to provide which has fallen due to the withdrawal from the Contract.
(7) In the event of withdrawal from the Agreement, the Service Provider may prevent the Consumer from continuing to use the Digital Service, in particular by preventing the Consumer from accessing the Service or by blocking the Account, which shall not affect the Consumer's rights granted to the Consumer under common law.
(8) In the event of withdrawal from the Agreement, the Consumer shall be obliged to cease using this Digital Service and making it available to third parties.

XII. AMENDMENT TO THE CONTENT OF THE CONTRACT AND TERMINATION OF THE CONTRACT

(1) This section relating to modification of the content of the Agreement and termination of the Agreement applies to the provisions of the Agreement in respect of the Digital Services provided. The Service Provider may make a change to the Digital Service that is not necessary to comply with the Contract, namely in justified cases:
a) organisational and legal changes of the Service Provider, due to the need to maintain the transparency of the Service Provider with regard to those provisions of the Terms and Conditions which relate to data identifying the Service Provider, e.g. the name of the Service Provider, the address of the Service Provider's registered office;
b) gdy zmiana Usługi Cyfrowej jest konieczna lub możliwa ze względu na zmianę przepisów powszechnie obowiązującego prawa w zakresie tych postanowień Regulaminu, które odnoszą się do zmienionych przepisów prawa lub rodzą konieczność lub możliwość wprowadzenia nowych postanowień, a także gdy zmiana jest konieczna w celu realizacji obowiązku wynikającego z orzeczenia sądu powszechnego lub decyzji administracyjnej w zakresie wynikającym z tych rozstrzygnięć w odniesieniu do tych postanowień Regulaminu, do których ww. rozstrzygnięcia znajdują zastosowanie, w tym zmiany uzasadniającej wprowadzenie zmian w programach kierunków w trakcie trwania roku akademickiego na Studiach licencjackich, Studiach inżynierskich, Studiach magisterskich, Jednolitych studiach magisterskich lub Studiach podyplomowych w celu zgodności Umowy z obowiązującym prawem;
c) when the change is related to the introduction of significant changes in the functioning of the Site, including those related to technical or technological advances involving changes in the Service Provider's systems with regard to those provisions of the Terms and Conditions that govern the functioning of the Site;
d) when a change is made to ensure the safety of the Users due to security reasons, including to prevent the use of the Website, in a manner contrary to the law or to these Terms and Conditions or in a manner that infringes the rights of the Users with regard to those provisions of the Terms and Conditions that are intended to ensure the safe use of the Website, including in a manner consistent with the law and the Terms and Conditions.
The introduction of the changes referred to in this section of the Terms and Conditions shall not entail any costs on the part of the Consumer.
(3) The Service Provider shall inform the Consumer of the change being made by posting the relevant information about the change on the Consumer's Account.
(4) If the change referred to in paragraph 1 of this clause of these Terms and Conditions materially and adversely affects the Consumer's access to or use of the Digital Service, the Service Provider shall inform the Consumer in good time on a durable medium of the characteristics and date of the change and the right referred to in paragraph 2 or 3.
(5) In the case referred to in paragraph 1 of this clause of the Terms and Conditions, the Consumer may terminate the Agreement without notice within 30 days from the date of such change or the notification of such change if the notification was made later than such change.
(6) The provision of paragraph (5) above shall not apply if the Service Provider has provided the Consumer with the right to retain, at no additional cost, the Digital Service in accordance with the Contract in an unaltered state.

XIII. FINAL PROVISIONS

1. Regulamin w niniejszej wersji obowiązuje od dnia 18 września 2026 r.
2 The current version of the Terms and Conditions can be found on the Website.
3 The Service Provider is entitled to unilaterally amend the Terms and Conditions for important reasons, i.e.
a) organisational and legal changes of the Service Provider due to the need to maintain the transparency of the Service Provider with regard to those provisions of the Terms and Conditions which relate to data identifying the Service Provider, e.g. the name of the Service Provider, the address of the Service Provider's registered office;
b) when an amendment to the Rules of Procedure is necessary or possible due to a change of generally applicable laws with respect to those provisions of the Rules of Procedure which refer to the changed laws or give rise to the necessity or possibility of introducing new provisions, or due to the recognition of a specific provision of the Rules of Procedure as prohibited with respect to a provision of the Rules of Procedure recognised as prohibited;
(c) in the event of a change in the type and scope of the Services and in the terms or conditions relating to the provision of the Services by the Service Provider via the Platform, to the extent of those provisions of the Terms and Conditions which define the type and scope of the Services and the terms or conditions relating to their provision by the Service Provider;
d) to comply with an obligation arising from a final court ruling or an administrative decision to the extent resulting from such decisions with respect to the provisions of the Rules of Procedure to which such decisions apply;
e) introduction of significant changes in the functioning of the Site, including those related to technical or technological progress, including changes in the Service Provider's systems with regard to those provisions of the Terms and Conditions which regulate the functioning of the Site;
f) changes aimed at ensuring the safety of Users , including those aimed at preventing the use of the Site in a manner contrary to the law or to these Terms of Use or in a manner that infringes the rights of Users with respect to those provisions of the Terms of Use aimed at ensuring the safe use of the Site, including in a manner consistent with the law and these Terms of Use.
(4) The Service Provider shall inform the User of the Terms and Conditions by posting the relevant information about the change on his/her Account. The User has the right to terminate the Terms and Conditions with immediate effect within 7 days of being notified of the change of the Terms and Conditions. If the User does not exercise his/her right to terminate the Terms and Conditions in the manner specified above, he/she shall become bound by the provisions of the amended Terms and Conditions upon the expiry of the aforementioned period.
(5) If there are any questions or doubts regarding the change of the Terms and Conditions, it is possible to contact the Service Provider by e-mail at kontakt@studia-wroclaw.pl.
(6) In matters not covered by these Rules, in particular the submission of declarations of intent by the Users in electronic form, the provisions of the Act of 18 July 2002 on electronic service provision (Journal of Laws 2002, No. 144, item 1204 as amended) and the Civil Code (Journal of Laws 1964, No. 16, item 93 as amended), as well as the provisions of other laws shall apply.

XIV. PODSTAWA PRAWNA

(1) The activities described in these Regulations shall be carried out in compliance with the applicable legal provisions, including in particular:
(a) by the Law on Higher Education and Science of 20 July 2018 (Journal of Laws 2018, item 1668, as amended).
b) the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws 2002, No. 144, item 1204 as amended).
c) the Telecommunications Act of 16 July 2004 (Journal of Laws 2004, No. 171, item 1800, as amended),
(d) the Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827 as amended),
e) the Act of 23 April 1964. Civil Code (Dz.U. 1964, No. 16, item 93 as amended),
f) the Act of 4 February 1994 on Copyright and Related Rights (Journal of Laws 1994, No. 24, item 83 as amended),
g) Act of 23 August 2007 on counteracting unfair market practices (Journal of Laws 2007, No. 171, item 1206),
(h) the Act of 14 December 2016 on the Education Law (Journal of Laws 2017, item 59 as amended),
(i) the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000 as amended),
(j) the Regulation of the Minister of Science and Higher Education of 27 September 2018 on degree programmes (Journal of Laws 2023, item 2787, as amended),
(k) Regulation of the Minister of Labour and Social Policy of 7 August 2014 on the classification of professions and specialities for the needs of the labour market and the scope of its application (Journal of Laws of 2014, item 1145, as amended),
(l) Regulation of the Minister of Education and Science of 14 September 2023 on detailed qualifications required of teachers (Journal of Laws 2023, item 2102).
(m) Regulation of the Minister of Science and Higher Education of 25 July 2019 on the standard of education preparing for the teaching profession (Journal of Laws of 2019, item 1450, as amended),
(n) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 - on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (Official Journal of the EU L No. 119 p. 1).

XV. ZAŁĄCZNIK NR 1

[this form must be completed and returned only if you wish to withdraw from the contract].
Address
Wyższa Szkoła Kształcenia Zawodowego, Plac Powstańców Śląskich 1, 53-329 Wrocław.
- I/We(*) hereby give notice(*) of my/our withdrawal from
contracts for the sale of the following:(*)
contracts for the supply of the following:(*)
a contract for the following service:(*)
- Date of contract(*)/acceptance(*):
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if the form is sent on paper)
- Date
(*) Delete as appropriate.